Terms and Conditions:

  1. Gender Neutrality: The use of male pronouns in this agreement is for convenience only, and the terms apply equally to all genders.

  2. Purchase Agreement:

    • Purchases through the website are subject to the specified terms in this agreement.
    • Completing a purchase on the website serves as a statement by the customer, indicating that they have read, understood, and agreed to these terms, forming a binding contract between the customer and the company.

  3. Purchase Process:

    • The website offers a convenient, easy, and secure platform for online product purchases.
    • Products can be bought on the website until stocks last.
    • Credit cards are the only accepted payment method for website purchases, with transactions processed after credit card company approval.
    • The product price on the website includes VAT.
    • The company reserves the right to cease marketing and selling products or reject the right to purchase on the website at its discretion.

  4. Returns and Cancellations:

    • Transactions can be canceled by phone or email to customer service, with the cancellation effective upon confirmation from the company.
    • If approved, canceled products must be returned at the customer's expense within 14 days of purchase.
    • If canceled after the customer receives the product, they are responsible for return shipping costs and cancellation fees.

  5. Delivery and Product Transport:

    • The company will deliver products to the customer's address within a maximum of 14 business days from the purchase date.
    • The company is not responsible for delays or non-delivery due to force majeure or events beyond its control.
    • Product delivery occurs at the address provided during purchase, and customers cannot pick up products from the company's offices. Shipping costs are not included in the product price.

  6. Customer Service:

    • For product-related questions, customers can contact company representatives via chat on the website or by email at magiclora.il@gmail.com.

  7. Warranty and Service:

    • The warranty covers essential defects in the product's body or operation caused by the company.
    • The warranty period is one year from the purchase date and is valid only for customers with original purchase proof, made through the sales website.
    • The company reserves the right to demand proof of the customer's status as the original purchaser.

  8. Data Security and Privacy:

    • Provided information may be used by the company and affiliated entities to deliver requested information and services.
    • Personal information will not be disclosed or used for unauthorized marketing.
    • The company takes precautions to maintain information confidentiality, but is not responsible for damages resulting from loss or unauthorized use.

  9. Intellectual Property:

    • All intellectual property rights on this website belong exclusively to the company.
    • Copying, duplicating, distributing, publishing, or using any information from the website is prohibited without prior written consent from the company.

  10. Changes to Terms and Conditions: 

    • These terms and conditions are subject to change.